Our Client Bill of Rights

Dear Travelers,

Heading up the Allied Health Division at Cross Country TravCorps has given me a unique perspective on the true value of customer service. I understand that the simplest actions of my teammates and myself can either build or break a relationship. That’s why we strive to deliver our very best every day, all of the time.

To help ensure that we remain at the top of our game, we developed “Our Client Bill of Rights.”

As our Healthcare Professional Client, you have the right to expect...

• Respectful, courteous and professional treatment.
• Knowledgeable and resourceful management of your relationship with our company.
• Clear and timely communication regarding all aspects of your travel experience.
• Results that confirm we do what we say we will do.
• Prompt improvement should our service ever fall short.
• Attentive and proactive responses on any issue or problem that may arise.

The items listed above are what you can expect us to deliver every time we work together. If at any point we fail to meet your expectations we want you to let us know. Don’t hesitate to contact us at billofrightscctc@cctc.com or 800-530-6125 with any of your concerns.

Sincerely,

Kristen O’ Sullivan
Director, Allied Health Division
Cross Country TravCorps